Neil H.
Touchet
(H) (717)
938-6790
(C) (717)
608-3119
Extensive systems management and analytical experience at increasingly responsible
levels in both the public and private sector.
Considerable experience both supervising and performing analyses of
financial and logistics systems, with a focus in Program/Project Management and
Information Engineering. Skilled in using advanced quantitative
methods such as modeling and simulations to support decision-making. Experienced in the full Software Development
Life Cycle using PMI, CMMI, ITIL, Rational and other methodologies, as well as
Project Office and Program Office implementations. Expert knowledge in Federal
and PA State procurement process.
Extensive and broad skill set that can be brought to bear on almost any
situation. Significant experience interacting
with senior-level decision makers.
Proven interpersonal and communication skills.
WORK EXPERIENCE:
Self-employed – various locations Independent Consultant and Business Owner Various
dates
Participated in a wide variety of Information
Technology and Business Process Improvement consulting engagements. Developed RFQ/RFPs
for both Federal and State agencies.
Developed Business Plans and Operating Procedures. Researched and wrote monographs on ISO 9000
series standards on quality and the impact on the workplace. As owner and principal of consulting firm,
doubled revenues annually for a three-year period. Consulted on capacity, space planning
business continuity, and security issues, as well as systems
migration/transformation, Business Process Reengineering, and Project/Program
Office Management.
PA Department
of Health,
Business Analyst
supporting the re-procurement of the Women, Infants and Children (WIC)
contract. Developed milestones and
project plans to assist the Department in meeting procurement deadlines. Researched current Department of General
Services (DGS) policy and procedures. Solicited requirements, specifications,
business processes and recommendations related to proposed solution. Developed
a detailed understanding of the US Department of Agriculture’s Food and
Nutrition Services Handbook 901.
Assisted with Continuity of Operations and Disaster Recovery planning. Responsible for the preparation of the
Request for Quote (RFQ) and supporting documentation. Maintained a Microsoft SharePoint site and all project documentation.
PA Department
of Health,
Functional
Architect on a federally funded project to establish an Environmental Public
Health Tracking Network. Developed
functional specifications and system design specifications for the proposed
solution. Applied sound project management principles and procedures to assist
the Department in meeting federally mandated milestones. Coordinated with the Centers for Disease
Control and Prevention (CDC) and other state grantees in the development of the
policies and procedures for this new network.
Developed work plans and schedules to align the Department’s efforts
with those of the CDC. Documented Issues
and Risks. Assisted with development of
network architecture and system requirements.
KORYAK, Inc.,
The
Health Insurance Portability and Accountability Act of 1996 (HIPAA)
mandated the adoption of standard unique identifiers for health care providers,
known as National Provider Identifiers (NPI).
Highmark, one of the largest health insurers in the
Nittany Link,
Inc.,,
As a Senior Business Analyst on
a PENNDOT web-based project (Egrants), developed a
thorough understanding of Microsoft .NET
web services strategy and Service Oriented Architecture. Researched and mapped Federal funding streams
into State grant programs. Assisted with
all phases of the procurement of a new electronic grants system. Mapped existing business processes and
workflows within the agency. Maintained a Microsoft SharePoint site and all
project documentation. Acted as liaison
between business units and technical staff.
Consulted on Business Process Reengineering, Workflow Management, and
Risk Analysis, as well as Systems Migration, Training, and Project
Management. All phases of the project
were completed in a highly successful manner.
As Project Manager
of the Information Technology Project Life Cycle Team, developed and enforced
project management methodologies and recommended the selection and
implementation of industry “best practices” in support of the company’s
business operations. Established basic
principles and processes consistent with a Project Office. Conducted orientations and training in
current methodologies. Assisted with
Business Process Reengineering of the Project Life Cycle Body of Knowledge and
the transition of mainframe data to a web based application. Maintained the newly created website. Implemented standard processes to assist the
project management effort throughout the Information Technology Department. Instituted policies and practices that
significantly improved the software development life cycle throughout the
company.
Ajilon, Inc., Mechanicsburg, PA Senior Project Manager 12/97 – 04/00
Managed the Project Office for
$6M organization with over 50 billable consultants. Responsible for enforcement of the PMBOK
based Project Management Methodology, personnel assignments, revenue
projections, asset purchase approval, and collection and presentation of
performance metrics. Maintained
oversight of $74M worth of contracts.
Conducted audits and reviews of ongoing and completed projects and
provided management support to Project Managers. Prior to assuming the Project Office served
as Project Manager for Adecco’s Year 2000 Assessment, directing the team that
evaluated, remediated, and tested over 750,000 lines of code for Accounts
Receivable and Billing functions.
Completed all projects on time and under budget. Prior to the Adecco Project, served as the
Year 2000 Project Coordinator at the Pennsylvania Higher Education Assistance
Agency (PHEAA) provided Project Management services for all aspects associated
with Year 2000 compliancy. Developed and
maintained inventory database of all impacted hardware and software exceeding
22 million lines of code. Developed
policies and procedures for assessment and testing. Developed metrics to track progress and
compliance. Exceeded all established
milestones within allocated resources.
Standard Technology,
Inc.,
New
As a Software Engineer, under
the Defense Enterprise Integration Services contract, provided Independent
Verification and Validation (IV&V) services to the Defense Logistics Agency
at New Cumberland, Pennsylvania during the implementation of the Distribution
Standard System (DSS). Analyzed and
studied complex system requirements and developed detailed recommendations for
business process improvements. Verified
software development and support using formal specifications, data flow
diagrams, and Computer Aided Software Engineering (CASE) tools. Participated in all phases of the Department
of Defense (DoD) Software Development Life
Cycle. Reviewed existing programs and
assisted in making refinements, reducing operating time, and improving current
techniques. Additionally responsible for
monitoring Software Quality Assurance, Testing, Configuration Management and
Release Management. Consistently
exceeded all management expectations and goals.
Computer
Systems Development Corporation, Principal Analyst 06/94 - 10/94
Analyzed data structures
from legacy systems and provided Information Engineering technical advice to
programming team. Assisted in the
development of computational methodology that was translated into program
code. Analyzed existing systems and made
recommendations for significant modifications and improvements. Built screens
and data files for the Executive Management Information System (EMIS). Provided demonstrations of EMIS at several
national trade shows in support of the firm’s marketing efforts. Provided several Technical Proofs of Concept
(TPOC) to senior military officials.
Demonstrated the integration of object oriented database software into
the EMIS. Resolved file structure and PC
technical problems for 7 users.
Downloaded daily data extracts from several UNIX servers to a PC for
consolidation and upload to an IBM Mainframe.
Assisted with the preparation of Bids and Proposals for the firm. Performed duties as Novell Network System
Administrator and operated and maintained customer dial-in bulletin board as
SYSOP.
CALIBRE Systems,
Directed a major analysis of the
various alternatives associated with the Army's Care of Supplies in Storage
(COSIS) Program for the pre-positioned War Reserve Fleet. Conducted a significant analysis of the
implementation of private sector profit motivated type initiatives within the
Department of Defense. Conducted a major
assessment of the projected impact of instituting new concepts of Unit Cost,
Fee-For-Service, and reimbursement for material and services that had
previously been provided free of charge.
Assisted the Vice-President in identifying new business opportunities
for the firm. Manager the project to
develop software application for an Inter-Service Support Agreement (ISSA)
Decision Support System. The results of
these analyses had significant and long term impacts on DoD’s business operations.
U.S. ARMY Various
Positions of increasing responsibility 04/92 and prior
Commanded a tactical military organization of over 200 personnel, with
assets in excess of $120 million. Supervised the range of activities
responsible for providing supply and transportation support to an organization
of over 17,000 personnel in four geographic locations. Directed the Software Acceptance Test for a
major Army Standard System. Supervised
an administrative office for an organization of over 3000 personnel. Supervised job related training program for
over 600 personnel in supply, maintenance, and transportation related skills.
Conducted several major analyses of logistics, distribution, and maintenance
systems that had far-reaching impacts on the transformation of U.S. Army
Logistics. Directed a joint service
study group whose final recommendations had a major impact on existing
legislation and the military personnel system.
Served as a Staff Action Officer in the Pentagon on both the Army Staff
and later with the Office of the Secretary of Defense. Assisted with the development of contracts
and procurements for the Department.
Developed congressional testimony for senior DoD officials. Presented briefings to senior DoD
officials, the GAO and congressional staff members. Authored numerous briefing papers and study
reports. Developed expert level
Management, Logistics, and Information Technology skills.
EDUCATION:
MS Logistics Management (MBA equivalent) Florida Institute of Technology
BA Sociology Florida Southern College